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Police Clearance Certificate (PCC) for Indian Passport holders (Nationals)

1 Procedure for applying for Police Clearance Certificate
2 Police Clearance Certificate for traffic convictions/Taxi License/Passenger endorsement
3 Where and how to send the applications
4 Fees
5 Timings
6 Status Enquiry
7 Jurisdiction
8 Processing Time

  1. Procedure for applying for PCC Service

Police Clearance Certificate (PCC) is issued by the High Commission, certifying the person’s criminal record with the Indian police. It is generally required when a person applies for a visa/ permanent residency. Kindly ensure that your current passport is valid for atleast 6 months before applying for PCC. Also, if you have applied for re-issue of passport, then kindly do not apply for PCC until the new passport has been issued. 

All applicants would need to:

  1. Visit the https://embassy.passportindia.gov.in/ (Passport Seva at Indian Embassies and Consulates). 
  2. Complete one-time registration and create a USER ID.
  3. Login using the newly created USER ID and fill in the user-friendly application form online at the same portal.
  4. Complete an online registration to obtain the application form. Kindly check your details in the form carefully before submitting it. High Commission will not be responsible for any error in the application form from applicant's side.
  5. Take a printout of the application.
  6. Paste photo and put signatures at the designated place.
  7. Send the application printout to High Commission, along with following documents:
  • Coloured copy of first & last pages of current Passport attested by Justice of Peace. 
  • Copy of current New Zealand Visa. 
  • One recently taken (within 6 months) passport size photograph pasted on the application. Do not staple/pin the photograph.
  • Fee for PCC service is NZ $ 45. (Please attach transaction receipt if fee is paid by online bank transfer).
Mode of Payment of Fees : 
 
  • At High Commission’s Counter – payable by Debit Card/Online bank transfer only. We do not accept Cheques/Credit Cards/Money Orders etc. 

  • By Courier/Post – 
    1. Online Bank Transfer Click here
    2. Cheques or Money Orders/Credit Card are not accepted.  

  • The applicant would need to attach a printed confirmation of the payment made along with the application.
  • Fees once received will not be refunded under any circumstances, even if the application is withdrawn by the applicant or services are not provided to the individual if his/her case does not qualify for that particular services

      2. Police Clearance Certificate for traffic convictions/Taxi License/Passenger endorsement.

    You may require a Police Clearance Certificate for Employment, Taxi License, Passenger endorsement etc.

    All applicants would need to:

    • Visit the https://embassy.passportindia.gov.in/ (Passport Seva at Indian Embassies and Consulates)
    • Complete one-time registration and create a USER ID.
    • Login using the newly created USER ID and fill in the user-friendly application form online at the same portal.
    • Complete an online registration to obtain the application form. Kindly check your details in the form carefully before submitting it. High Commission will not be responsible for any error in the application form from applicant's side.
    • Take a printout of the application.
    • Paste photo and put signatures at the designated place.

    Submit the application printout along with following documents:

    1. Affidavit against Traffic convictions (Form) completed and duly attested by Justice of Peace or Notary.
    2. Coloured copy of first & last pages of current Passport attested by Justice of Peace. 
    3. Copy of current New Zealand Visa. 
    4. One recently taken (within 6 months) passport size photograph pasted on the application. Do not staple/pin the photograph.
    5. Fee for PCC service is NZ $ 45. Click here for mode of payments.

    3. Where and how to send the applications?

    The applicant should use the courier service (with tracking facility) of their choice and are advised to keep the tracking number with them. The High Commission of India will not accept any responsibility in case the courier is lost/misplaced/damaged or delayed. Do NOT send the application via ordinary post.

    All applications for PCC service should be sent to the following address or submitted in person:


    PCC Section
    High Commission of India
    72 Pipitea Street, Thorndon,
    Wellington-6011 PO Box: 12211
    New Zealand

    4. Fees

    Rate is effective from 01 April 2024

    • Fee for Police Clearance Certificate is 45 NZD.

    Mode of payment:

    • At High Commission’s Counter – payable by Debit Card/Online bank transfer only. We do not accept Cheques/Credit Cards/Money Orders etc. 
    • By Courier/Post – 
    • Online Bank Transfer Click here
    • Cheques or Money Orders/Credit Card are not accepted.  

    5. Timings

    Applications for all Passport/Consular services can be submitted at the reception counter of High Commission from 0930 hours to 1230 hours on all working days. Timing for collection of documents is from 1600 hours to 1700 hours on all working days. 

    6. Status Enquiry

    1. To track online status of your PCC application, please click on the given link  https://portal6.passportindia.gov.in/Online/index.html and login with your Registration ID and Password which was used to submit your online application form.
    2. Please note that no separate acknowledgement email is sent.  Applicant may use the PCC form or the status page (available at link :  https://portal6.passportindia.gov.in/Online/index.html ), as a proof of applying PCC, if required.
    3. All the applicants are advised to track their courier bag to check the delivery date of their documents at HCI Wellington and wait for 8-10 working days for processing of their application.  If the online status does not change in first 8-10 working days, then only applicant should email to pcc[dot]wellington[at]mea[dot]gov[dot]in with the following details: (a) Application/ARN Number, (b) Passport Number, (c) type of service applied for and (d) Courier tracking number along with delivery date of their documents at HCI Wellington by courier or date of submission in person.
    4. No telephonic/e-mail queries regarding receipt or status of applications will be entertained before the time frame limit indicated in below table.
    5. To understand the status of your PCC application better, please read the information given in the below table:

    Sr. No.

    ONLINE STAUS shown in the PSP Portal

    The real time status, indicative time frame and next steps

    (Total Time Frame: 5-6 weeks after receipt of complete application, subject to clear police report submitted by the police authority concerned)

    1.

    PCC application form has been submitted.

    All the applications received at HCI Wellington by courier or in person, are being checked and entered in the system for further processing.

    If the application is received incomplete, you may receive an email to send remaining documents or your incomplete application may be returned in first 8-10 days.

    The time frame is counted only from the date, the complete/remaining documents are received.

    The next step of online Status at Sl No. 2 will be updated in first 8-10 working days after receipt of your complete application at HCI Wellington. 

    2

    PCC application is under review at Indian Embassy/Consulate.

    This means that your application is complete and online processing has been started.

    3

    Police Verification has been initiated and a request has been sent to Indian Embassy/Consulate. PCC needs to be collected from the Indian Embassy/Consulate where the applicant applied after a ‘Clear’ Police Verification Report is received at the Indian Embassy/Consulate.

    The PCC application has been granted by High Commission, the file has been sent digitally to concerned Police Station in India and is pending at the end of concerned Police Station.  

     

    HCI Wellington has no role in coordinating the physical police verification process in India. Police authorities may take up-to 2-3 weeks to conduct the physical police verification and further up-to 3-5 working days to upload the report on the online portal, once the physical verification is completed in India.

     If PCC status is not changed in the given time frame, you are required to approach the police authority concerned in India through your relatives/contacts. HCI Wellington would be unable to take any action on the application if it is pending with the police authority concerned in India.

    4

    Police Verification report is clear. PCC is available for issuance.

    The clear PCC report is submitted online by the Police authority concerned to the High Commission.

    The PCC Certificate would be issued and sent by email (at mentioned email Id provided in the application form) in next 2-3 working days.

    5

    Police Clearance Certificate has been printed.

    The PCC has been issued and PDF copy of PCC is being sent to the email ID provided in the online application form. The PCC is sent on the email ID in 1-2 days after this status.

     

    The PDF copy of PCC on Indian Passport is sent by email to all applicants, and this is accepted by all the local authorities.  Therefore, a printed/physical copy will not be issued/sent. The applicants may take a printout of the PDF PCC received and submit to the local authorities concerned. 

    6

    Police Verification Report is not clear, and application is under review at Indian Embassy/Consulate.

    The Police authorities have uploaded a negative report and PCC cannot be issued.

     

    Please send an email to pcc[dot]wellington[at]mea[dot]gov[dot]in for further inquiry in this case providing Application/ARN number and Passport number.

      7. Jurisdiction

      The High Commission of India has the jurisdiction over in New Zealand, Republic of Samoa, Niue, Vanuatu & the Cook Islands. Applicant not residing in these countries must contact their nearest Indian Mission/Embassy.

      8. Processing Time for PCC

      1. Processing Time for PCC on Indian Passport is 5-6 weeks after receipt of complete application at HCI Wellington, either by courier or submitted in person over the reception and further subject to the clear police verification report submitted by the police authority concerned in India
      2. No telephonic/e-mail queries regarding receipt or status of applications will be entertained before the time frame limit indicated for processing of the applications.
      3. Applicants are advised to track online status of their PCC application on the below given link https://portal6.passportindia.gov.in/Online/index.html and login with their Registration ID and Password which was used to submit the online application form, to understand the status of your PCC application better, please read the information under option number 6. (Status Enquiry) given above under PCC Services.
      4. Once the PCC application has been processed at HCI Wellington, the coordination for completion of physical police verification must be done by the coordinating person in India, who is residing on the given Indian address in application form.

      NOTE 1 :  This page is for PCC for Indian Nationals (holding valid Indian Passport).  

      NOTE 2: For every PCC applicant, fresh police verification will be conducted and PCC will be issued only after receipt of CLEAR police verification report from India. Hence, applicants are requested to apply for PCC well in advance (at least one month) to enable us to provide timely service.

      NOTE 3 : Applicants are requested to keep a copy of the PCC form and the documents sent with the application as police may ask for a copy of these documents during the police verification in India. 

      Note 4 : While filling online application form for PCC, it will ask for file number in Passport. Please find the file number mentioned on the back page of your Passport. 

      Note 5 : After completing the online application, applicants must take a print out of the application, sign the application and send it along with all mandatory documents to the High Commission of India by registered courier (with tracking facility) at the following address for processing :

             PCC Section
             High Commission of India,
             72 Pipitea Street, Thorndon,
             PO Box 12211, Wellington 6011.

      Note 6 :  Please send the application printout to High Commission, along with following documents:

      1. Coloured copy of first & last pages of current Passport attested by Justice of Peace. 
      2. Copy of current New Zealand Visa. 
      3. One recently taken (within 6 months) passport size photograph pasted on the application. Do not staple/pin the photograph.
      4. Fee for PCC service is NZ $ 45. (Please attach transaction receipt if fee is paid by online bank transfer).
      It is mentioned that without the application form and above documents, we will not be able to process the PCC.

      Note 7: After receiving the reports from concerned authorities  in India, PCC will be E-mailed to the applicants at the e-mail address provided by them in the application form.

      Note 8:  Please donot send your original passport for PCC services.  Coloured copy of bio-pages of current Passport attested by Justice of Peace is sufficient.  

      Note 9: The Police Verification will conducted at the Indian address printed on your lateset Indian Passport. 

      Also, if your personal particulars have changed since the issue of latest passport, please apply for re-issue of passport for incorporating those changes in passport and then apply for PCC. 

      In case, the address is changed from the present printed on passport then provide the proof of new address of applicant e.g. Water/Electric/Telephone/Gas connection bill/ Valid Ration card/ Aadhar Card/ Election Commission photo ID/ Bank statement with photograph/Parent’s passport copy.