High Commission of India

Wellington, New Zealand
Concurrently accredited to Samoa, Niue, the Cook Islands & Vanuatu

REISSUE / TRANSFER OF OCI CARD

NOTE: 

a) The following instructions should be read carefully and followed while applying for reissue of OCI card. Incomplete application with any column left blank or without one or more required documents is liable to be returned to the applicant, resulting in avoidable delays.  

b) Online link for OCI Services: https://ociservices.gov.in/ 

c) For status enquiry please use your Registration number NZLW_ _ _ _ _ _24 & passport number at: https://ociservices.gov.in/statusEnqury

I) When to apply for re-issue of OCI card
II) When to apply for OCI Misc Services
III) Mode of payment of fees
IV) Reissue against a lost / damaged OCI card or because of lost / damaged passport carrying ‘U’ Visa sticker
V) Where to send the application
VI) Acknowledgement
VII) Processing timeframe
VIII) Application status enquiry
IX) Despatch of OCI card

I. When to apply for re-issue of OCI card:        

• These Misc services can be availed for re-issuance of OCI Card as well as updating the information time to time as mentioned in the MHA notification dated 16th April, 2021. 
• To avail Miscellaneous Service, you must be an existing OCI Card Holder

         Click here for complete guidelines.

II.      When to apply for OCI Misc Services:

II.A.  ONLINE UPDATION IS SUFFICIENT, (RE-ISSUE OF OCI CARD IS NOT NEEDED):

• An OCI cardholder may upload a copy of the new passport containing the photo of the passport holder and also a latest photo on the online system under OCI Miscellaneous Services each time a new passport is issued up to 20 years of age and
  once after completing 50 years of age. These documents may be uploaded by the OCI cardholder within three months of receipt of the new passport.  The services will be provided on Gratis basis.
  
• Immediately on uploading of the documents, an email will be auto sent by the system to the OCI Cardholder confirming that the documents have been successfully uploaded.
• There will be no restriction on the OCI cardholder to travel to/from India during the period from the date of issue of new passport till the date of final acknowledgement of his/her documents in the online system.
• For more details, please refer Ministry of Home Affairs, Government of India guidelines at following link  here.
• Click here for step by step guide

1. Register online at the link https://ociservices.gov.in/ under OCI Miscellaneous Services.
2. No physical application is required to be sent to the High Commission.
3. No new OCI card will be issued.  The updation is online only in this category.
4. Specification guidelines for uploading of documents: The maximum size allowed for a document file is 500 kb. The document file must be in PDF format. (For sake of comparison, an A-4 size page document color scanned at 100 dots per inch resolution will generate a file of about 200-250 kb). Each category of document must be uploaded in a single file.
5. The file number in the format with NZLW........U24 are in this category and services provided on Gratis basis

II.B.  WHEN TO APPLY FOR RE-ISSUE OF OCI CARD (Services under this category is chargeable):

1. When a new passport is issued after completing 20 years of age so as to capture his/her facial features on attaining adulthood.  

2. If the OCI card is lost or damaged.

3. If there is change in name for whatever reasons, including change in name after marriage.

4. If there are any errors in the existing OCI card. The OCI cardholder needs to provide suitable proof for carrying out necessary correction.

1. Register online at the link https://ociservices.gov.in/ 
2. A file number will be generated ending with NZLW........M24. 

3. Completed application along with JP Attested documents, existing OCI card and prescribed fees may be sent to :
   

   OCI Section
   High Commission of India
   72 Pipitea Street, Thorndon,
   Wellington-6011, New Zealand
   PO Box 12211.

   - Applicants can also submit their applications in person between 9.30 AM and 12.00 PM on working days at the Reception counter of the High Commission of India, Wellington.

4. Specification guidelines for uploading of documents: The maximum size allowed for a document file is 500 kb. The document file must be in PDF format. (For sake of comparison, an A-4 size page document color scanned at 100 dots per inch resolution will generate a file of about 200-250 kb). Each category of document must be uploaded in a single file.
   
   
5. Physical documents required to be sent to the High Commission of India after uploading them:
   • One copy of the duly signed application form for each applicant.
   • Original existing OCI booklet 
   • JP attested copies of old passport and new passport
   • JP attested copy of Marriage certificate, if required for adding spouse name.
   • Name change documents in case of change of name on new passport.
   • Copy of Police Report along with an explanatory letter in case of lost / stolen / misplaced OCI card. The police report must mention the OCI card number.
   • For removing spouse name, a supporting document should be provided, duly attested by Justice of Peace.
   • Prescribed fees of NZ $46 in case of reissue of OCI card and NZ $168 in case of loss / damage of OCI card. (The fee shall not be refunded if the application is rejected for whatever reasons.)
   • Two photographs of size 2 inches X 2 inches with light background, showing full frontal face and shoulders covering 80% of the picture. Photograph should NOT be stapled or signed.
   • Self-addressed registered courier envelope with tracking facility for returning the new OCI card once it is ready.
     
   • Please upload a clear photo else the system rejects the application.
     
     
6. Guidelines for uploading of photo: The image must be in JPEG or JPG format with maximum size of 200 KB. The minimum resolution of the photo must be 360 pixels (width) X 360 pixels (height) and the maximum resolution must be 900 pixels (width) X 900 pixels (height).
   
   
7. Guidelines for uploading the signatures: The signatures must be in jpeg or jpg format with maximum size of 200 KB. The height and width of the signature photo must have aspect ratio of 3:1. The minimum resolution of the signature photo must be 360 pixels (width) X 120 pixels (height) and the maximum resolution must be 900 pixels (width) X 300 pixels (height).
   Please watch the following video for uploading photo and signatures:

III. Mode of payment of fees:  

IV. Reissue against a lost / damaged OCI card or because of lost / damaged passport carrying ‘U’ Visa sticker:

1. New OCI card will be granted only after personal interview. Date and time of interview will be intimated by email only after receipt of hard copy of the application. Please attend the interview along with required documents.
2. In case of issuance of duplicate OCI documents for damaged documents, please surrender the damaged documents. In case only one OCI card has been lost, the other documents shall be surrendered.
3. For applying under lost category, please provide copy of FIR mentioning number of lost OCI card in the FIR.

V. Where to send the application: Only Category IIB above should send the physical applications, more details is at IIB only.

VI. Acknowledgement: 

• OCI applications received with complete documentation will be acknowledged by an automated email. 
• For status enquiry please use your Registration number NZLW_ _ _ _ _ _24 & passport number at: https://ociservices.gov.in/statusEnqury

VII. Processing timeframe: 

• OCI applications received with incomplete documentation will be returned for want of remaining documents.
• OCI applications received with complete documentation will be acknowledged within 10-15 working days by an automated email.  
• For status enquiry please use your Registration number NZLW_ _ _ _ _ _24 & passport number at: https://ociservices.gov.in/statusEnqury .  The status enquiry can only be checked, once the application is acknowledge.
• After acknowledgement, the standard processing time is 45 working days (from the date of acknowledgement) which means after acknowledgement, it will take around 45 days to get your OCI card.
• Applicants are advised to make their bookings / travel plans only after issue of OCI card.  In case, OCI card is getting delayed, for whatsoever reasons, applicant may take appropriate visa to travel.

VIII. Application status enquiry:

1. For status enquiry please use your Registration number NZLW_ _ _ _ _ _24 & passport number at: https://ociservices.gov.in/statusEnqury .  The status enquiry can only be checked, once the application is acknowledge.
2. If there are any objections / deficiencies in the application, the same will be displayed on the Online Status Enquiry. Please follow the instructions and send the requisite documents to the High Commission of India, Wellington quoting the Acknowledgement / File number.

IX. Dispatch of OCI card: Once the OCI card is ready, the same will be dispatched to the applicant in the self-addressed registered courier bag with tracking facility provided by the applicant.  High Commission assumes no responsibility for delay / damage / loss of OCI card in transit.

X. In case of Renunciation of OCI Card, may apply for Misc. OCI Services